A quote and your mock-up will be sent immediately after analyzing your project.

We will recommend the most suitable customization technique for your design and product.

Average production time: 1-2 weeks (express service available on request).

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CosyCup

A feel-good companion for morning starts and late finishes. Built for repeated use, it brings a warm, simple touch to any workspace. Ideal for welcome packs and office kitchens.

Description

Ceramic with a matte finish

Sizes

Unique

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Frequently asked questions

Find the answer to all your questions.
Our experts are also available on WhatsApp or by direct message.

Price

How is the price of a customized product determined?

Do you offer discounts or special deals?

How long does it take to receive my quote?

What is the average production time?

Production & feasibility

How can I know if my customization is feasible?

CosyCup

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Frequently asked questions

Price

How is the price of a customized product determined?

Do you offer discounts or special deals?

How long does it take to receive my quote?

What is the average production time?

Production & feasibility

How can I know if my customization is feasible?

Can I make a special request?

Is there a minimum order quantity (MOQ)?

Is there a maximum quantity per order?

Can I provide my own products for customization?

How many logos can I place on one product?

What are Kymono’s main customization techniques and minimum order quantity?

What is a mock-up?

What is a BAT (Pressproof)?

Are there any technical setup fees?

Is it possible to make a prototype?

Products

What sizes do you offer?

What are the products made of?

Are the products unisex or gendered?

Tracking & delivery

What are the delivery times?

How can I track my order?

Which countries do you deliver to?

Are there customs fees?

Can I have my order delivered to multiple addresses?

Is express delivery available?

What happens if I’m not present at delivery?

Can I pick up my order directly from Kymono?

What are the delivery conditions?

How can I track my order?

Can I change my product?

Can I change the customization technique?

Can I modify my delivery address?

How can I get my invoice?

Can I cancel or postpone my order?

Others

How can I visit the Kymono showroom?

Which products can I see at the showroom?

Do you provide samples?

What happens in case of a dispute or issue?